Mall of America – Nickelodeon Universe
(Super Premium Summer Job 2024)
Employer Name: MOAC Mall Holdings LLC. Mall of America – Nickelodeon Universe
City: Bloomington
States: Minnesota
Reference:
Details
Position: Specialty Attractions Cashier
Position Available: 1-2 Positions
Hourly wage: $15.00 per hour
Wage comments: –
Overtime: Slight
Overtime details: All overtime must be approved by your manager
Tips: No
Bonus: No
Bonus comments: –
Estimated hours per day: 6-8
Number of days per week: 4-6
Job Prerequisites:
- Outstanding guest service skills.
- Previous retail experience preferred.
Job Description :
- Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner.
- Assist guests with product, ticket, and general questions concerning Mall of America, Nickelodeon Universe and the local region.
- Maintain specific product area as determined by supervisory team.
- Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Nickelodeon Universe and Mall of America.
- Understand ticket options for each attraction as advertised.
- Manage the queue efficiently using provided training and resources.
- Clean, organize, and maintain your workspace.
- Restock retail displays as needed.
- Oversee safety and cleanliness of locations assigned.
- Follow all operational procedures as written in the SOP.
- Operating special attractions as trained to ensure safety and a positive guest experience.
- Conduct guest screening to ensure safety standards are upheld.
- Utilize and maintain loss prevention procedures for both product and currency.
- Maintain knowledge of current sales, promotions and discounts.
- Utilize suggestive selling techniques; upsell items to raise the average dollar per transaction and increase sales.
- Recommend, select, and assist in appropriate admission purchase based on guests’ needs and questions.
- Efficiently utilize the point of sale system to ring and count funds accurately and timely while following established cash handling procedures.
- Explain and enforce ticket policies for Nickelodeon Universe and other attractions.
- May provide support in other work
English Required skills: Advanced (A, B+, B only)
Start Date: May 10th – June 26th, 2024
End Date: Sep 4th – Sep 7th, 2024
Meals: No
Meals details: –
Housing Information
Housing assisted by: Must arrange own
Why Choose us?
Nickelodeon, the #1 entertainment brand for kids, and Mall of America®, the nation’s premier shopping destination, have joined forces to create a one-of-a-kind theme park. Located in the center of Mall of America, Nickelodeon Universe® features seven acres of unique attractions and entertainment. Students will be working in customer service in one of America’s premier destinations!
Cultural exchange activities:
Mall of America® is located in Bloomington, Minnesota – only 15 minutes from downtown Minneapolis and St. Paul. As one of the most visited tourist destinations in the world, Mall of America features – 520 stores, 50 restaurants and attractions galore, including Nickelodeon Universe®, the nation’s largest indoor theme park, and the new American Girl store. Plus, there’s no sales tax on clothing or shoes!
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