Potawatomi Zoo
(Premium Summer Job 2027)

Employer Name: Potawatomi Zoo
City: South Bend
States: Indiana
Reference: https://youtu.be/aerbpqiJX2Y?si=YTHTpznk0BWVsBzu

Details
Position: Guest Experience Associate, Public Attendant (Animal Care)
Position Available: 2 Positions
Guest Experience Associate: 1 Position
Public Attendant (Animal Care): 1 Position
Hourly wage: $12.25 per hour
Meals details: 50% discount on food sold inside the zoo.

Job prerequisites:
Guest Experience Associate
- Flexible availability including weekends, evenings, and holidays;
- Ability to stand, walk, lift, and work outdoors for long periods; Strong communication and multitasking skills;
- Ability to work in a fast-paced, guest-focused environment;
Public Attendant (Animal Care)
- At least 1 year of college (biology, zoology, or related field preferred);
- Experience with animals in an AZA-accredited facility (preferred);
- Ability to work independently and as part of a team;
- Strong communication and public interaction skills; Ability to lift up to 50 lbs;
- Valid driver’s license;
- Proof of current negative TB test;
- Must pass a criminal background check; Must be flexible with schedule (weekends, evenings, holidays)
YOU MIGHT BE REQUEST TO CHANGE YOUR POSITION FOR THE GUEST EXPERIENCE DEPENDING ON THE HOURS.

Job description:
Guest Experience Associate
- Worked in a customer service role at an accredited zoological park home to over 400 animals. Provided a welcoming, educational, and enjoyable experience for guests through multiple front-line service areas including Admissions, Ticket Booth, Membership Desk, Stroller Rental, Carousel, and Gift Shop. Cross-trained across all Guest Experience operations to support smooth daily zoo functions. Delivered professional, friendly, and courteous service to all guests and staff; Operated computerized point-of-sale (POS) systems and handled cash transactions accurately;
- Counted money, processed payments, and provided correct change;
- Maintained a positive, enthusiastic, and welcoming attitude in a fast-paced environment;
- Assisted in promoting zoo events, programs, and educational activities;
- Restocked, organized, and inventoried merchandise in retail areas;
- Adapted to changing tasks and supported different guest service areas as needed;
- Followed all zoo policies, safety procedures, and cleanliness standards;
- Worked effectively with a diverse team of employees and international visitors;
- Maintained a clean and safe work environment at all times; Worked outdoors in varying weather conditions including heat, rain, and sun

Public Attendant (Animal Care)
Applicants must be highly motivated and be willing to work flexible hours, which will include weekends, evenings and holidays. Candidates will be trained and expected to work independently in our Children’s zoo (farm) area. While this is a husbandry position, a main component of the job will be interacting with the public and acting as an attendant in our farm area.
Main Responsibilities:
- Interact with visitors in the Zoo Farm area and during giraffe feeding experiences.
- Provide daily animal care (feeding, cleaning, health observation);
- Record and document animal health, behavior, and environmental data.
- Monitor and report births, injuries, illnesses, or deaths;
- Prepare and provide animal enrichment activities;
- Assist with training and maintaining animal behaviors;
- Support animal handling, restraint, and medical procedures when needed;
- Perform minor exhibit maintenance and report larger issues;
- Engage with the public through scheduled and informal keeper talks;
- Perform additional tasks assigned by supervisors.

English Required skills: Advanced (A, B+, B only)
Start Date: May 7 – July 1, 2027
End Date: September 1-7, 2027

Housing Information
Housing assisted by: Must Arrange Own / US sponsor Suggest
Cost Amount: $150.00 per person per week
Cost Details: Expect to spend between $100-150 per week

Why choose us?
Join the team at Potawatomi Zoo and enjoy a unique experience working close to animals from around the world! This position offers great opportunities to learn about animal care, behavior, and different species while interacting with visitors and your American coworkers.
You may have the chance to see animals up close and even participate in special animal encounters, making your work experience both fun and educational. It’s a perfect job if you are curious about wildlife and enjoy being outdoors.

Cultural exchange activities
South Bend is a friendly and safe city with a strong community feeling. It is home to the famous University of Notre Dame, one of the most beautiful campuses in the United States, just minutes away from the zoo.
You’ll be able to enjoy a lot of employee’s appreciation events with the zoo team. And in your free time, you can enjoy: Parks, rivers, and outdoor activities; Local festivals and cultural events; Easy trips to Chicago (about 2 hours away) for big city adventures in your days off..
ข้อมูลข้างต้นอาจมีการเปลี่ยนแปลงขึ้นอยู่กับ US Sponsor และนายจ้างที่เข้าร่วมโครงการจากประเทศอเมริกาซึ่งทาง iHappy ไม่สามารถควบคุมได้และไม่มีส่วนได้เสียกับการเปลี่ยนแปลงใดๆ

