Pier 41, Ben and Jerry’s
(Super Premium Summer Job 2024)
Employer Name: Pier 41, Ben and Jerry’s
City: San Francisco
States: California
Reference:
Details
Position: Scooper, Flavor Coach, and Catering Pier 41, MAY ARRIVALS
Position Available: 1 Position
Hourly wage: $18.07 per hour
Wage comments: –
Overtime: Slight
Overtime details: Very slight change of any overtime. Do not expect it. Any overtime must be approved by management
Tips: perhaps
Bonus: No
Bonus comments: –
Estimated hours per day: no less than 32 hours a week
Number of days per week: 4-6
Job Prerequisites:
Excellent customer service. MUST be flexible to work at any SF location as requested by management.
Job Description :
SCOOPER: Ensure the shop maintains a clean and healthy environment for customers and staff. Responsible for creating all menu items and providing freshly baked waffle cones to the stores. They should ensure customer satisfaction by always being friendly, offering timely service, and always using proper product handling techniques. Must have a strong work ethic, a great attitude, and like working with people. Should always follow food safety procedures – proper product handling, including timely wipe-downs and water changes for scoops. Must be able to lift up to 30 lbs (13.6 kg).
FLAVOR COACH: Maintain a clean and stocked customer area as well as line management. Provide assistance to our guests by teaching them about our flavors and their ingredients, our menu items and also creating a fun line atmosphere by asking trivia questions and entertaining those waiting in line, and responding to customer inquiries. Must be willing to gain knowledge of all ice cream flavors and their ingredients as well as the history and mission of Ben & Jerry’s.
CATERING: Participate in offsite scooping jobs that would require either meeting at a given location in San Francisco or driving with fellow staff to an offsite location where we set up equipment to deliver a quality experience for guests to enjoy our product.
Must be flexible and willing to work as a scooper, caterer, or flavor coach depending on the business needs as well as having to work in one of our other San Francisco scoop shops. You will be in charge of knowing your schedule and being on time to work. Schedules are created a month in advance; all requests for time off after the schedule is completed are the staff member’s job to find coverage for their missed shifts with management approval. Must be familiar with American currency & basic math skills. You will be on your feet for your entire shift. Cleaning is an important piece of working here, which includes – but is not limited to – washing dishes, picking up papers, washing table tops, emptying the garbage, and maintaining an overall clean shop. You will be responsible for completing daily, weekly, and monthly cleaning checklists as delegated by your Supervisor/Management. You will also be responsible for maintaining store stock levels as indicated by the checklist, and by your Supervisor/Manager. Employees must be willing to gain knowledge of all ice cream flavors and their ingredients as well as the history and mission of Ben & Jerry’s. Stores can close at 11 pm or 12 am so you may have shifts working until closing. This means you will be walking home very late at night in San Francisco.
Your employer will try to give everyone approx. 40 hours a week but you may not receive this every week. Some may be closer to 32 hours and others might be over 40 hours, depending on business needs. If you have an additional job and ask for a certain schedule, your employer can not guarantee you the 32-hour minimum per week.
Must be dependable, hard-working, friendly, and a very trustworthy and honest individual. Positions require attention to detail, punctuality, and a great service attitude & team spirit. Flexible to help in other positions as requested. Additional tasks as requested by management. You will be working all weekends (Friday, Saturday, and Sunday), all holidays, and evening shifts. You may not work the same shifts as your friends. Nor will you have the same days off as your friends. No job, or hours at a job, can be 100% guaranteed. Regardless of what your work contract states, there is always a possibility that you will work more or fewer hours. Some days will be slower than others.
English Required skills: Advanced (A, B+, B)
Start Date: May 7th – May 23rd, 2024
End Date: August 25th – September 7th, 2024
Meals: No
Meals details: –
Housing Information
Housing assisted by: Must Arrange Own
Transportation details: Participants can walk, take the bus, ride a bike, etc to get around.
Why Choose us?
We have locations in the heart of San Francisco, a popular tourist destination, and across the bay in Berkeley! Fun environment, friendly staff, teamwork, upselling and obtain weekly goals with incentive/bonus, gaining communication skills (honest and open communication). A company built on the foundation of positive value!
Cultural exchange activities:
Employer hosts BBQ’s (summer season) and usually organizes a Community Service Project for employees to participate in together. Staff often become friends and local employees love to show Work & Travel participants around San Franci
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