Hollywood Casino and Hotel – Maryland Heights – Missouri

Hollywood Casino and Hotel

(Super Premium Summer Job 2023)

Employer Name: Hollywood Casino and Hotel

City: Maryland Heights

States: Missouri

Reference Video: https://www.youtube.com/watch?v=i5AKogchz_I&t=157s


Position: Cashier/Host

Position Available: 2 positions

Hourly wage: $15/hr.

Wage comments:

Overtime: No

Overtime details:


Bonus: No

Bonus Comment:

Estimated hours per day: 8

Number of days per week: 5

Job prerequisites:
To be successful in this position it will require the following skill set:

• High school diploma or equivalent
• Previous customer service experience in a high volume operation preferred
• Read, write, speak and understand English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and  overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates,  cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able  to reach across tables; able to stand and walk for up to four hours; able to use hand motions  when cleaning and wiping menus and table tops
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in an often crowded/noisy environment
• Must be able to maintain a neat, well-groomed, professional appearance and uphold the  company appearance standards
• Must maintain good posture and poise throughout shift

Job Description:
Your daily responsibilities include:

• Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
• Seats guests in restaurant as per specified rotation requirements
• Maintains proper seating and reservation documentation
• Monitors restaurant for table availability
• Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
• Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
• Complete all assigned closing duties at end of shift
• Knows and promotes current casino events and programs and can give guests directions to  all casino areas
• Thanks customers, invites them back, wishes them luck and makes it easy for them to get  back in play

English Required skills: Upper Intermediate (A, B+, B, C+)

Start Date: May 7th  – June 30th, 2023

End Date: August 15th – September 7th, 2023

Meals: No

Meals details: Meals are discounted for employees.

Housing Information

Housing assisted by: Employer

Cost Amount: $0.00 (Free!)

Why choose us?

This is an exciting industry, where the days and nights are fast paced. You will work with a diverse group of co-workers who enjoy helping people have fun! We are minutes from downtown St. Charles, and only 30 minutes from downtown St. Louis!

Cultural exchange activities

St. Louis has so much to offer! During your time here, students will have a chance to go to baseball games, museums, the zoo, shopping, restaurants, the Arch, MLS soccer games, and much more!

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