Hard Rock Cafe, San Antonio/Texas

Hard Rock Cafe, San Antonio
(Super Premium Summer Job 2024)

Employer Name: Hard Rock Cafe, San Antonio

City: San Antonio

States:  Texas

Reference:

Details

Position: Host/Busser/Retail

Position Available: 1 Position

Hourly wage: $18.00 per hour

Wage comments: Host/Retail pays $18.00/hr Busser/Server pays $2.13/hr + tips

Overtime: No

Overtime details:

Tips: Yes

Bonus: No

Bonus comments:

Estimated hours per day: 6-8

Number of days per week: 4-5

Job Prerequisites:

Advanced English. Must like working with the public, be outgoing, friendly, approachable, and helpful. Must be flexible and willing to do additional tasks as requested by management.

Job Description :

Busser: Responsible for cleaning and setting tables, general table maintenance, and maintaining a clean, sanitary, and safe work environment for all Staff Members and guests by performing the following duties:

  • Maintains cleanliness around front façade of the building, guest restrooms, floors, and surrounding work areas by keeping the area swept, mopped, and free from spills, trash, debris, etc
  • Gathers and clears all tableware soiled through use and delivers to dishwasher.
  • Scrapes, racks, and stacks glassware/plateware/silverware in dishwashing area.
  • Clears and sets tables according to established procedures and standards. Performs these tasks with speed and efficiency.
  • Maintains adequate supply of ice to all service stations and ice bins.
  • Moves tables and chairs to adjust floor plans for special functions, band performances, etc.
  • Stocks all service stations with appropriate supplies, including glassware, silverware, paper products, etc.
  • Pre-busses tables of all used glassware/plate ware/ silverware/etc. and maintains work areas, including organizing and cleaning service stations.
  • Keeps all trash cans in service stations clean and empty; brings in empty cans after trash pickup.
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
  • Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.

Host: Responsible for greeting customers, checking identification (if applicable), controlling the flow of traffic, and maintaining guest areas by performing the following duties:

Handles initial and final contact with all guests; greets guests in a positive, professional, and welcoming manner and thanks them as they leave.

Provides information and conversation while guests are waiting and being seated.

Accommodates guests with special requests.

Maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment.

Quotes accurate wait times, distributes paging devices (if applicable), and maintains time efficient list.

Directs guests to proper holding/waiting area.

Coordinates orderly movement of guests within the food service area with utilization of a table management system.

Knows table numbers, seating floor plans, and server/busser assignments.

Communicates effectively with all guests, co-workers and management.

Maintains organization of host stand and keeps supplies stocked.

Answers telephone calls and related questions.

Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.

Adheres to responsible alcohol service established by company policy.

Retail: Participants must like working with the public and be friendly, approachable, and helpful. Providing outstanding customer service is our top priority. You will work as a team member and must be respectful of your coworkers and management. Participants must be flexible and willing to do additional tasks as requested by management and willing to work other positions as needed due to business needs. Be prepared to lift and carry up to 35 pounds (15 kg), bend, reach, and physical ability to be on your feed for the entire shift. You will work all weekends and holidays. If you have any physical limitations or allergies to cleaning chemicals you must notify us during your interview. Duties include assisting customers with their purchase selections, being friendly and approachable; stocking shelves, organizing merchandise, restocking and working the register.

English Required skills: Advanced  (A, B+, B Only)

Start Date: May 7th – June 15th, 2024

End Date: August 4th – September 7th, 2024

Meals: No

Meals details:

Housing Information

Housing assisted by: Must Arrange Own/ US Sponsor

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