Ben & Jerry’s Ice Cream-Berkeley-California-1

Ben & Jerry’s Ice Cream

(Super Premium Spring Job 2023)

Employer Name: Ben & Jerry’s Ice Cream

City: Berkeley

States: California


Position: Scooper, Flavor Coach

Position Available: 1 position 

Hourly wage: $16.99/Hour

Wage comments:

Overtime: Slight

Overtime details: All overtime must be approved by management.

Tips: Yes

Bonus: No

Bonus Comment:

Estimated hours per day: 5-8

Number of days per week: 4-5

Job prerequisites :

Excellent customer service. Team member, quick on your feet, able to multi-task and work under pressure in a busy shop.

Job Description :

SCOOPER: Ensure the shop maintains a clean and healthy environment for customers and staff. Responsible for creating all menu items and providing freshly baked waffle cones to the stores. They should ensure customer satisfaction by always being friendly, offering timely service, and always using proper product handling techniques. Must have a strong work ethic, a great attitude, and like working with people. Should  always follow food safety procedures – proper product handling, including timely wipe downs and water changes. Must be able to lift up to 30 lbs (13.6 kg).

FLAVOR COACH: Maintain a clean and stocked customer area as well as line management. Provide assistance to our guests by teaching them about our flavors and their ingredients, our menu items, and also create a fun line atmosphere by asking trivia questions and entertaining those waiting in line, and responding to customer inquiries. Must be willing to gain knowledge of all ice cream flavors and their ingredients as well as the history and mission of Ben & Jerry’s.

Must be flexible and willing to work as a scooper, caterer, or flavor coach depending on the business needs. You will be in charge of knowing your schedule and being on time to work. Schedules are made public a month in advance; all requests to be off after the schedule is completed are the staff members’ job to find coverage with management approval. Must be familiar with American currency & basic math skills. You will be on your feet for your entire shift. Cleaning is an important piece of working here, which includes – but is not limited to – washing dishes, picking up papers, washing table tops, emptying the garbage, and maintaining an overall clean shop. You will be responsible for completing daily, weekly, and monthly cleaning checklists as delegated by your Supervisor/Management. You will also be responsible for maintaining store stock levels as indicated by the checklist, and by your Supervisor/Manager. Employees must be willing to gain knowledge of all ice cream flavors and their ingredients as well as the history and mission of Ben & Jerry’s. Stores can close at 11 pm or 12 am so you may have shifts working until closing. This means you will be walking home very late at night in Berkeley. You may not work the same shifts as your friends. Nor will you have the same days off as your friends. You will be required to work all weekends (Friday, Saturday, and Sunday) and all holidays.

English Required skills: Proficient (A, B+, B only)

Start Date: March 7th – March 18th, 2023

End Date: May 20th – June 30th, 2023

Meals: No

Meals details:

Housing Information

Housing assisted by: Must Arrange Own

 Why choose us?

We have locations in the heart of San Francisco, a popular tourist destination, and across the bay in Berkeley! Fun environment, friendly staff, teamwork, upselling and obtain weekly goals with incentive/bonus, gaining communication skills (honest and open communication). A company built on the foundation of positive value!

Cultural exchange activities

Employer hosts BBQ’s and usually organizes a Community Service Project for employees to participate in together. Staff often become friends and local employees love to show Work & Travel participants around San Francisco.

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