Pizzeria Portofino
(Prestige Summer Job 2025)
Employer Name: Pizzeria Portofino
City: Chicago
States: lllinois
Reference: https://vt.tiktok.com/ZS65xeF52/
@izabelvienna Pizzeria Portofino🍋 #chicago #chicagofoodguide #312food #chicagofoodie
♬ Love In Portofino – Dalida & Raymond Lefèvre Et Son Grand Orchestre
Details
Position: Host, Food Runner
Position Available: 1 position
- Host: 1 position
- Food Runner: 2 positions (Full)
Hourly wage: $11.02 – 18.00 per hour
- Host: $18.00 per hour
- Food runner: $11.02 plus tips per hour
Estimated hours per day: 32 hours per week
Number of days per week: 5 days per week
Job Prerequisites:
Host:
- Language Level required for this position: Excellent
- Pants/dress/shirt provided.
- Responsible for shoes: Dress sneakers or boat shoes, in
- hues of blue, creams, whites (soft tones).
- Participants should be neat and clean when coming to work.
- Participants should ask their supervisor if they have a question about what is suitable.
- Participants will be using cleaning chemicals.
- Participant may lift up to 25 lbs throughout shift.
- Shifts may run as late as 1am.
Food runners:
- Language requirement:Excellent
- Pants/dress/shirt provided.
- Employee responsible for shoes: Dress sneakers or boat shoes, in hues of blue, creams, whites (soft tones).
- Participants should be neat and clean when coming to work.
- Participants should ask their supervisor if they have a question about what is suitable.
- Participants will be using cleaning chemicals.
- Participants may be handling pork products.
- Participant will be lifting 40 lbs throughout shift.
- Shifts may run as late as 1pm
- Participants will earn tips in this position; employer will apply tip credit to equal minimum wage of Chicago, Illinois ($16.20) if necessary.
Job Description :
Host: Responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.
Essential Functions
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Safely and effectively move chairs, tables, highchairs and booster seats
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Answer telephones, and take orders, messages and reservations
- Use proper phone & voicemail etiquette and guidelines
- Understand & respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand & follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures including those outlined in the employee handbook
- Successfully complete alcohol awareness training
Food runner:
Essential Functions
- Promptly deliver food to the correct guests according to table and position numbers
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment & Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Key
Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
- Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
- Communicate any food concerns to the Coordinator
- Communicate and follow up on any guest request or concern & Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions or employment
- Get along well with others and be a team player
English Required skills: Advanced (A, B+, B)
Start Date: May 13th – June 10th, 2025
End Date: August 7th – September 7th, 2025
Meal discount information: 50% discount on menu items; when working a double shift, a complimentary meal is available for the employee.
Housing Information
Housing assisted by: Must Arrange Own
Transportation details: Train or Bus.
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