Hyatt Regency Chesapeake Bay Golf Resort Spa And Marina – Cambridge – Maryland

Hyatt Regency Chesapeake Bay Golf Resort Spa And Marina

Summer Super Premium 2025

Employer Name: Hyatt Regency Chesapeake Bay Golf Resort Spa And Marina

City: Cambridge

States: Maryland

Reference: Hyatt Regency Chesapeake Bay  Golf Resort, Spa and Marina Tour

Details

Position: Hotel/Resort Worker

Position Available: –

Hourly wage: $16.00 per hour

Overtime: Yes

Overtime details: x1.5. Overtime may be offered, but not guaranteed.

Estimated hours per day: 32 – 40 hours per week

Job Prerequisites:

REMOTE LOCATION! Cambridge is a rural area with little activities, i.e. no night life or shopping malls.

Positions will be assigned upon arrival. There might some rotation to accommodate business needs and participants’ capabilities/competencies.

• Able to work in confined spaces.
• Able to tolerate exposure to dust and cleaning chemicals.
• Housing is tied to this placement. Should participant be dismissed from placement housing will be terminated immediately.

In addition to a strong command of English, this position is physically demanding and requires:

• Good physical health
• Ability to walk up and down stairs, kneel and bend frequently
• Work with chemicals
• Lift up to 25lbs/11kg
• Strong attention to detail and efficiency
• Maintain grooming standards
• Ability to receive direction and perform responsibilities in a fast-paced environment.
• Standing and constant moving for long periods of time (up to 8 hours per shift).
• Ability to operate certain machinery as needed.
• Positive, team player.

Job Description :

Resort Worker: Positions will be assigned upon arrival. There might some rotation to accommodate business needs and participants’ capabilities/competencies.

Lobby Attendant: Specific duties may include but are not limited to any combination of the following:

• Maintain the cleanliness of the hotel lobby and other common spaces.
• Warmly greet and interact with guests when approached.
• Assist guests with any questions or concerns they may have.
• Ensure the lobby attendant cart is fully stocked daily.
• Notify housekeeping management of any stains on or damage to hotel property.
• Clean public bathrooms including the sinks, trash cans, stalls, and toilets.
• Dust furniture, picture frames, lamps, TVs etc.
• Polish counters and mirrors/glass, empty trash cans, and vacuum floors.
  Restock items such as tissues, paper towels, and toilet paper.
• Ensure keys, phone, and housekeeping cart are put away at the end of the shift.
• Ensure overall guest satisfaction.

Rooms Attendant: Specific duties may include but are not limited to any combination of the following:

• Safe handling of cleaning products and chemicals and proper operation of cleaning equipment.
• Clean a specified number of rooms within a designated amount of time
• Clean restrooms, furniture, hallways, lobbies, lounges, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Change bed linens and make the beds.
• Replenish towels, linens, toilet tissue, toiletries and complimentary supplies.
• Empty wastebaskets, clean ashtrays, and transport other trash and waste to disposal areas.
• Keep storage areas and carts well-stocked and clean.
• Dust and polish furniture and equipment.
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers, hang draperies and dust window blinds.
• Wash windows, walls, ceilings, and woodwork as necessary to meet company standards.
• Carry heavy items and use a wheeled cart to transport supplies.
• Attention to detail, customer assistance and service is a critical part of this position.

Houseman: Specific duties may include but are not limited to any combination of the following:

• Cleans rooms, hallways and restrooms.
• Washes walls and ceiling, moves furniture and turn mattress.
• Sweeps, mops, scrubs, waxes. vacuums and polishes floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering from housekeeping carts.
• Assists in keeping the lobby area clean, neat and free of debris and trash as needed.
• Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
• Maintains housekeeping carts and stocks supplies.
• Strips soiled linen from beds when asked to help housekeepers.
• Removes trash collected by room attendants.
• Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
• Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor.
• Refills the par stock of guest amenities and supplies on each housekeeping storage area.
• Helps the room attendants with heavy lifting and special cleaning projects as directed.
• Cleans all public areas in the prescribed manner while following department standard operating procedures.
• Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
• Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.
• Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
• Responds at all times in a friendly, helpful manner to guests and other colleagues.
• Handles any tasks assigned by the supervisors as and when needed.

Barback: Specific duties may include but are not limited to any combination of the following:

• Collecting glassware and cleaning up the bar area
• Replacing beer kegs and liquor bottles
• Refilling ice bins
• Tidy up tables, counters and other bar areas
• Collect empty glasses and bottles
• Restock the bar with straws, coasters and napkins
• Prepare mixers, juices and cocktail garnishes
• Replenish peanuts and fruits
• Change out beer kegs and replace liquor bottles
• Remove trash and wipe down drink spills
• Refill ice bins
• Clean rags throughout the shift
• Assist the Bartenders during rush hours

Bartender: Specific duties may include but are not limited to any combination of the following:

• Uphold compliance to liquor license regulations.
• Check the IDs of customers to verify that they are of legal drinking age.
• Mix and serve drinks.
• Maintain professionalism with all customers, including
• intoxicated customers.
• Stock the bar with liquor, beer, win, and necessary supplies.
• Arrange glasses and bottles into displays that will be attractive to customers.
• Balance the cash register at the beginning and end of each shift.
• Maintain bar work areas, equipment, and utensils in clean and orderly condition.
• Complete additional duties as assigned by supervisor

Front Desk Agent Specific duties may include but are not limited to any combination of the following:

• Advanced English Skills and Good Customer Service Skills are required.
• Responsible for maintaining cleanliness of front desk and surrounding areas.
• Meets and exceeds guest/ owners’ expectations by providing exceptional customer service by phone or in-person.
• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Inform customers about payment methods and verify their credit card data.
• Answering a high volume of inbound calls from guest/ owners.
• Register guests collecting necessary information (like contact details and exact dates of their stay).
• Welcome guests upon their arrival and assign rooms.
• Provide information about our hotel, available rooms, rates and amenities.
• Respond to clients’ complaints in a timely and professional manner.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs.
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
• Upsell additional facilities and services, when appropriate.
• Maintain updated records of bookings and payments.
• Provide local info on restaurant, special sites, activities etc.
• Working conditions vary according to specific assignment.
• Position may require exposure to direct sunlight and work outdoor in various weather conditions.
• Ensures that the needs of the guests are met while they are waiting
• All jobs require walking and standing for long periods of time.
• Lifting/carrying up to 50lbs.
• Book reservations.
• Complete additional duties as assigned by supervisor

Server:– Specific duties may include but are not limited to any combination of the following:

• Knows all specials on a shift-by-shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
• Present menu, answer questions, and make suggestions regarding food and service.
• Write order on check and relay customer’s order to kitchen to be filled.
• Place food servings on plates and trays according to orders or instructions.
• Garnishes and decorates dishes prior to serving and is the last quality check on food.
• Monitor food distribution, ensuring that orders are delivered to the correct recipients.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
• Observes diners to respond to any additional requests and determines when meal has been completed.
• Totals bill and accepts payment.
• Pre-bus (clean) other tables as well as your own, including dirty plates, glassware, condiments, trash, ashtrays, and flatware.
• Stock service stations with items such as ice, napkins, and straws.
• Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
• Assists the hosts at the door and with seating when you are not busy
• Check the IDs of customers to verify that they are of legal drinking age.
• Maintain proper grooming and uniform standards
• Follows the safety rules provided in the Safety Program found in the employee Orientation
• Manual and reports any safety hazards to management immediately.
• Complete additional duties as assigned by supervisor

Food Runner: Specific duties may include but are not limited to any combination of the following:

• Provides general assistance to servers to ensure customer satisfaction.
• Promptly greet guests as they are seated and bring bread, butter and water to table.
• Speedily and efficiently delivers food from the kitchen to the correct customers.
• Fill water glasses and/or pass on beverage refill orders to servers at table.
• Replenish complimentary items such as bread, butter, condiments, etc.
• Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Promptly clean tabletops, chairs and booths between seating. – Check floor and clean as required.
• Reset and arrange tabletop for the next customer.
• Inspect assigned restrooms and clean as needed.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Prepares soups, salads and bread & Butter for the servers during rush periods.
• Follows all company health and safety rules.
• Complete additional duties as assigned by supervisor.

Barista: Specific duties may include but are not limited to any combination of the following:

• Greeting customers as they enter.
• Providing customers with drink menus and answering their questions regarding ingredients.
• Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Responsibilities may include but are not limited to.
• Educating customers on our drink’s menu,
• Making recommendations based on their preferences,
• Up-selling special items and taking orders. Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared foods, if any*
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Cashier Specific duties may include but are not limited to any combination of the following:

• Greet and interact with Guest in a positive, friendly and professional manner.
• Answer customers’ questions, and provide information on products, policies and procedures. Bag or wrap merchandise after purchase. Offer customers carry-out service at the completion of transactions.
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods, services or admission, and sum bills using calculators, cash registers, or optical price scanners.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Process merchandise returns and exchanges.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Request information or assistance using paging systems.
• Resolve customer complaints. Sort, count, and wrap currency and coins.
• Weigh items sold by weight in order to determine prices.
• Calculate total payments received during a time period and reconcile this with total sales.
• Stock shelves, and mark prices on shelves and items.
• Complete additional duties as assigned by supervisor

English Required skills: Advanced (A, B+, B) only

Start Date: May 7th –  June 15th, 2025

End Date: August 25th – September 7th, 2025

Housing Information

Housing assisted by: Employer

Housing type: House

Housing Cost: 450.00 per student per month

Distance between work site and housing:  3.5  miles

Cultural exchange activities

• Oriole Park at Camden Yard
• Fell’s Point
• Ocean City Boardwalk
• Ocean City Beach Guinness
• Open Gate Brewery & Barrel House

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