Hotel Seward
(Prestige Summer Job 2026)
Employer Name: Hotel Seward
City: Seward
States: Alaska
Reference: https://youtu.be/oYevE-hanzQ?si=TS4vYoKTT5q5CLBI
Details
Position: Front Desk Agent
Position Available: 1 Position
Hourly wage: $16.00per hour
Tips: Possible, not guaranteed
Bonus: Yes
Bonus comments: $1 per every regular hour worked. To be eligible for the bonus, participants must stay until their contract end date and maintain good work conduct throughout the program.
Estimated hours per day: 32 hours weekly average
Job Prerequisites:
Must be comfortable standing for the duration of the shift, speaking to guests both in person and over the phone. Previous hotel experience is preferred.
Job Descriptions:
Job Summary:
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel.
Resolve guest challenges throughout their stay at our hotel. Upgrade guests as required. Promote hotel services, amenities, and upsell products to guests.
Responsibilities and duties:
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Provide excellent customer service to guests and other team members
- Make sound judgments and anticipate issues and opportunities • Handle comments, complaints, and concerns with a high level of efficiency and in the best
interest of the guest
- Work closely with all other departments to ensure prompt service and overall guest satisfaction
- Ensure that guests’ special needs are met
- Greet arriving/departing guests in a professional and pleasant manner
- Familiarize guests with local activities and hotel services
- Works closely with and facilitate information between Front Desk staff, housekeeping staff and Food and Beverage staff to ensure that guest needs, and information are communicated effectively
- Serves as the central information center for all lodge operations
- Accounts for monies collected and goods sold.
- Perform basic accounting and cash handling procedures
- Reconcile guest folios ensuring all charges are correct and accurate
- Responsible for obtaining valid form of payment upon arrival
- Keep work area and Front Desk area clean, neat, and organized
- Ensure bag pull times are correctly spaced with none overlapping
- Inform Supervisor of additional needs required to carry out duties
- Monitor lobbies for cleanliness and remove trash as necessary
- Responsible for assisting guests with reservations, check-in, check-out, and general requests
- Keep all Front Desk reports current
- Perform wake up calls and answer guest questions
- Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
- Inform Guest Services of transportation needs
- Responsible for answering phones, assisting guests with reservations, and answering questions
- Provide thorough notes and accurate data entry
- Run end of shift reports
- Relay important messages/maintenance requests/guest requests to the appropriate department
- Obtain goals set by the Front Desk Manager
- Other duties as assigned
Requirements:
- Previous customer service experience
- Effective communication skills and a high sense of integrity
- Must be a “people person” who thrives on public contact
- Communicate in a positive manner via phone, fax, and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
- Possess time management skills, the ability to multi-tasks and work efficiently under pressure
- Computer and cash handling skills
- Familiarity with basic office equipment operation
- Be an assertive, confident decision maker and problem solver
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Self-motivated, detail oriented and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
- CPR and/or First Aid training desirable
Must be 18 years old. Employer may need to change position or location based on skill level, business needs, or to accommodate hours.
English Required skills: Advanced (A, B+, B)
Start Date: May 5 – June 25, 2026
End Date: August 25 – September 7, 2026
Housing Information
Housing assisted by: Must Arrange Own / US sponsor Suggest
Cost Amount: $15.00 per Day
Cost Details: Housing will cost $15 per day, deducted directly from your paycheck
Type of housing: OnSite
Number of people to a room: 2
Transportation details: Housing is located on site.
Why choose us?
Seward is a charming small fishing town nestled on Alaska’s breathtaking Kenai Peninsula, where every day brings a new adventure. Working at Hotel Seward or Best Western Seward gives you the chance to gain hands-on experience in hospitality, from guest services to behind-the-scenes operations. You’ll develop valuable skills in a dynamic, fast-paced environment while interacting with travelers from all over the globe. Beyond work, Seward offers endless opportunities to explore and connect with Alaska—hike scenic trails, kayak along the coastline, fish in pristine waters, or simply enjoy the peaceful beauty of the outdoors. This is more than just a job; it’s a chance to immerse yourself in authentic Alaskan culture, build lasting friendships, and create unforgettable memories along the way.
Cultural exchange activities ?
Seward, Alaska is on the road system 2 hours south of Anchorage. Seward is home to Kenai Fjords National Park and home to the Iditarod dog sled race. The Alaska Sealife Center is also located in Seward. Everything in Seward is within walking or biking distance. There are glaciers, wildlife, hiking trails, and fishing opportunities, along with local museum and aquarium.
ข้อมูลข้างต้นอาจมีการเปลี่ยนแปลงขึ้นอยู่กับ US Sponsor และนายจ้างที่เข้าร่วมโครงการจากประเทศอเมริกาซึ่งทาง iHappy ไม่สามารถควบคุมได้และไม่มีส่วนได้เสียกับการเปลี่ยนแปลงใดๆ
