Grande Denali Lodge and Denali Bluffs Hotels
(Super Premium Summer 2025)
Employer Name: Grande Denali Lodge and Denali Bluffs Hotels
City: Denali National Park
States: Alaska
Reference: https://youtu.be/h7E5okuc7Q4?si=q7wqiBsm6VYuE6Mj
Details
Position: Front Desk Agent
Position Available: 1 Position
Hourly wage: 14.00 per hour
Tips: Possible
Bonus: Yes
Bonus comments: Participants may be eligible for up to a $1/hr bonus upon completion of the season.
Estimated hours per day: 32 hour weekly minimum
Number of days per week: 4 – 6 Days
Job Prerequisites:
Must commit to contract end date. Please do not apply if you are sensitive to any kind of
chemicals or lotions or have physical limitations that would keep you from doing your job.
Must be 18 years old, have previous work experience and can lift up to 50lbs/23kg.
Job Description :
- The front Desk position duties include greeting guests, taking reservations, answering the phone, customer service
- Provide excellent customer service to guests and other team members
- Make sound judgments and anticipate issues and opportunities
- Handle comments, complaints, and concerns with a high level of efficiency and in the best
- interest of the guest
- Work closely with all other departments to ensure prompt service and overall guest Satisfaction
- Ensure that guests’ special needs are met.
- Greet arriving/departing guests in a professional and pleasant manner.
- Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions.
- Works closely with and facilitate information between Front Desk staff, housekeeping staff,
- Bell staff, and Food and Beverage staff to assure that guest needs, and information are communicated effectively,
- Serves as the central information center for all lodge operations.
- Accounts for monies collected and goods sold. Perform basic accounting and cash handling procedures.
- Employer may need to change position or location based on skill level, business needs, or to accommodate hours.
English Required skills: Advanced (A, B+, B)
Start Date: May 7th – 19th, 2025
End Date: August 1st – September 7th, 2025
Meals: Yes
Meals details: 3 meals a day are provided with housing.
Housing Information
Housing assisted by: Employer
Housing Cost: $105 per student per week
Transportation details: Participants can walk to work or take the shuttle service provided for employees.
Why choose us?
Denali Alaska is an amazing place to work, meet people, hike, enjoy the outdoors, and gain Alaskan cultural experience.
Cultural exchange activities
Participants can enjoy Denali National Park, Hiking, Rafting, Zipline, flightseeing, softball team, celebrate holidays, Dog Mushing, employer hosted activities and arts. Some employer activities include foraging classes, hiking club, USA holiday celebrations, and monthly birthday dinner parties.
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