Ben & Jerry’s Ice Cream/San Francisco/California

Ben & Jerry’s Ice Cream

(Prestige Spring Job 2026)

 

Employer Name: Ben & Jerry’s Ice Cream

City: San Francisco

States: California

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Details

Position: Scooper, Flavor Coach, and Catering Pier 41

Position Available: 1 Position

Hourly wage:  $20.00 per hour

Tips: perhaps (cash and credit card)

Bonus: Yes

Bonus comments: Incentive programs based on sales goals.

Overtime: Slight

Overtime details: All overtime must be approved by management. Overtime hours paid for holidays worked.

Estimated hours per day: 5-8

Job Prerequisites:

Employer interview required (unless you are a returnee). Must have excellent customer service skills and a positive attitude. Strong English communication skills preferred. Must be flexible to work at any San Francisco location, including catering events, as requested by management.

Job Descriptions:

Join the fun team at Ben & Jerry’s Ice Cream in San Francisco! Our shop is located in one of the most famous tourist areas in the world, and we’re looking for energetic, dependable, and friendly team members who love working with people. You’ll learn valuable customer service, teamwork, and communication skills while helping create moments of happiness for guests from around the globe.

Positions & Responsibilities You may be scheduled to work in any of the following roles based on business needs:

Scooper Prepare and serve menu items including ice cream, sundaes, and freshly baked waffle cones. Maintain a clean, safe, and welcoming environment for customers and staff. Follow all food safety and sanitation procedures, including proper product handling andfrequent cleaning of work areas, scoops, and utensils. Provide friendly, timely service and ensure every guest leaves happy. Must be able to lift up to 30 lbs (13.6 kg).

Flavor Coach

Manage the guest line area and assist customers while they wait. Engage guests by explaining flavors, ingredients, and menu options. Create a fun atmosphere by leading trivia questions and interacting with customers. Learn and share knowledge about Ben & Jerry’s history and mission.

Catering Assistant

Participate in offsite catering and special events around San Francisco. Help transport and set up equipment, serve ice cream, and create a quality guest experience. Must be flexible and comfortable working in new locations as assigned.

General Expectations Must be flexible and willing to work as a Scooper, Flavor Coach, or Caterer as needed, and occasionally at other San Francisco scoop shop locations. Be responsible for knowing your schedule and arriving on time for every shift. Schedules are created one month in advance. Requests for time off after schedules are posted require management approval, and staff are responsible for arranging shift coverage. Must be familiar with U.S. currency and possess basic math skills. Expect to be on your feet for your entire shift. Cleaning is a major part of every position, including washing dishes, wiping tables, emptying trash, and maintaining overall cleanliness of the store. Assist with restocking supplies and completing cleaning checklists as directed by your supervisor or manager. Evening and closing shifts are common. Stores may close between 11 PM – 12 AM, so you must be comfortable walking home late at night in San Francisco. Work schedules will include weekends (Friday–Sunday), holidays, and evening shifts.

Hours & Availability

Your employer will try to provide approximately 40 hours per week, but hours may vary. Some weeks may be closer to 32 hours, others may exceed 40 hours, depending on business needs. If you are unavailable for assigned shifts, you may lose hours and will not be given replacement shifts.

Job Requirements

Dependable, hard-working, and honest individuals only. Must be punctual, attentive to detail, and willing to follow instructions. Friendly, positive attitude with great teamwork and communication skills. Flexible to help in other positions as needed. Must not miss shifts due to other jobs or online classes. No guarantee of working the same shifts or having the same days off as friends. Hours are not guaranteed; schedules may fluctuate with customer volume. Other locations you may be asked to work at include the 475 Jefferson Street location.

Important Onboarding Information Please bring the following items with you on your first day of training:

Your Social Security card (if already received) Your online application control number The confirmation notice showing the date of your scheduled in-person appointment If you did not complete your Social Security application before traveling to the U.S., you must print and bring a blank Social Security card application to fill out on your first day. (Please note: this may delay receiving your SSN.) Important: Under the Social Security section of your job information, you will see that you must use your employer’s mailing address for your SSN to be mailed to. It is very important to use this address to help ensure your card is not lost or delayed in reaching you.

English Required skills: Advanced (A, B+, B)

Start Date:  March 7March 26, 2026

End Date:   May 1 – July 7, 2026

Housing Information

Housing assisted by: Must Arrange Own.

Transportation details: Participants can walk, take the bus, ride a bike, etc to get around.

Why choose us?

Work in one of the most iconic cities in the world! Our Ben & Jerry’s location is in the heart of San Francisco’s bustling tourist area. You’ll enjoy a fun, fast-paced environment with friendly staff, strong teamwork, and plenty of opportunities to connect with people from around the world. Employees are encouraged to upsell and reach weekly goals with incentives and bonuses, all while building valuable communication and customer service skills. Ben & Jerry’s is a company built on positive values—fairness, fun, and a shared love for ice cream!

Cultural exchange activities ?

Ben & Jerry’s is all about community and connection! The employer may organize a Community Service Project where employees work together to give back locally. Staff frequently become close friends, and local team members enjoy showing Work & Travel participants around San Francisco—sharing their favorite sights, neighborhoods, and hidden gems of the city.

There’s so much to explore in your free time! Walk across the Golden Gate Bridge, ride a classic cable car, or visit Alcatraz Island for a glimpse of history. Stroll along Pier 39 and Fisherman’s Wharf, see the sea lions, or shop in Union Square. Spend a sunny afternoon in Golden Gate Park or take a day trip to Sausalito or the beaches along the Pacific Coast.

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