Mt Rainier Guest Services
Super Premium Summer Job 2026
Employer Name: Mt Rainier Guest Services
City: Ashford
States: Washington
Details
Position: Resort Worker
Position Available: 1 Position
Hourly wage: $17.30 per hour
Estimated hours per day: 32 – 40 hours per week
Overtime: Overtime is offered upon Management approval; however overtime is not a guarantee. Any hours worked over 40 for the week are OT and paid at time and 1/2.
Job prerequisites:
In addition to a good command of English, this position is physically demanding and requires:
- Ability to receive direction and perform responsibilities in a fast paced environment.
- Standing and constant moving for long periods of time (up to 8 hours per shift)
- Frequent bending and stooping
- Lifting up to 25lbs/11 kg – Positive, team player
- Must possess a positive attitude and work well with other team members.
- Must possess a high level of integrity. – Accuracy and basic math skills are important.
- Strong organizational skills and detail-oriented.
- Good verbal communication and interpersonal skills.
- Excellent customer service skills.
- You may be assigned at the guest services locations (Mt Rainier Guest Services at Jackson Visitor Center, Mt Rainier Guest Services at Sunrise, Mt Rainier Guest Services at Paradise Inn and Mt Rainier Guest Services at National Park Inn).
Job Descriptions:
Resort Worker (Front of House):
The actual position of a Resort Worker will be determined upon arrival to the property.
- Efforts will be made to place employees in their first job choice, but there is no guarantee of a specific position before arrival. Individual job duties will be given once the position has been assigned.
- Hotel/Resort Workers may be assigned to one of the following areas: Food and Beverage (including kitchen positions), Barista, Retail, Front Desk, Server or Busser.
Food and Beverage (including Kitchen)
Specific duties may include but are not limited to any combination of the following:
- Providing exceptional guest service.
- Greet and interact with Guest in a positive, friendly and professional manner
- Ensure customer satisfaction and answer any questions or comments from customers
- Preparing food in an appetizing manner.
- Accept payment from customers, and make change as necessary
- Abiding by all health code and food preparation guidelines.
- Maintain a clean workstation.
- Completes opening and closing checklists.
- Stocks and maintains sufficient levels of food products
- Cleaning in accordance with company standards including but not limited to sweeping and mopping floors, cleaning tables, counters, kitchen and service equipment, removing trash, and cleaning restrooms.
- Complete additional duties as assigned by supervisor.
- Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
- Place clean dishes, utensils, and cooking equipment in storage areas.
- Maintain kitchen work areas, equipment, and utensils in clean and orderly condition.
- Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, and salad bars.
- Sweep and scrub floors.
- Handle chemicals used for cleaning as well as washing dishes using gloves when necessary.
- Clean garbage cans with water or steam.
- Sort and remove trash, placing it in designated pickup areas.
- Clean and prepare various foods for cooking or serving.
- Set up banquet tables and dining areas.
- Transfer supplies and equipment between storage and work areas, by hand or using hand trucks.
Server
Specific duties may include but are not limited to any combination of the following:
- Knows all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
- Present menu, answer questions, and make suggestions regarding food and service.
- Write order on check and relay customer’s order to kitchen to be filled.
- Place food servings on plates and trays according to orders or instructions.
- Garnishes and decorates dishes prior to serving and is the last quality check on food.
- Monitor food distribution, ensuring that orders are delivered to the correct recipients.
- Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
- Observes diners to respond to any additional requests and determines when meal has been completed.
- Totals bill and accepts payment.
- Pre–bus (clean) other tables as well as your own, including dirty plates, glassware, condiments, trash, ashtrays, and flatware.
- Stock service stations with items such as ice, napkins, and straws.
- Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
- Assists the hosts at the door and with seating when you are not busy.
- Check the IDs of customers to verify that they are of legal drinking age.
- Maintain proper grooming and uniform standards
- Follows the safety rules provided in the Safety Program found in the employee Orientation
- Manual and reports any safety hazards to management immediately.
- Complete additional duties as assigned by supervisor
Busser
Specific duties may include but are not limited to any combination of the following:
- Provides general assistance to servers to ensure customer satisfaction.
- Promptly greet guests as they are seated and bring bread, butter and water to table.
- Speedily and efficiently delivers food from the kitchen to the correct customers.
- Fill water glasses and/or pass on beverage refill orders to servers at table.
- Replenish complimentary items such as bread, butter, condiments, etc.
- Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Promptly clean table tops, chairs and booths between seating.
- Check floor and clean as required.
- Reset and arrange tabletop for the next customer.
- Inspect assigned restrooms and clean as needed.
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Prepares soups, salads and bread & Butter for the servers during rush periods.
- Follows all company health and safety rules.
- Complete additional duties as assigned by supervisor.
Retail Associate
Specific duties may include but are not limited to any combination of the following:
- Greet and interact with Guest in a positive, friendly and professional manner.
- Answer customers’ questions, and provide information on products, policies and procedures.
- Bag or wrap merchandise after purchase.
- Offer customers carry–out service at the completion of transactions.
- Compute and record totals of transactions.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Establish or identify prices of goods, services or admission, and sum bills using calculators, cash registers, or optical price scanners.
- Issue receipts, refunds, credits, or change due to customers.
- Maintain clean and orderly checkout areas.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Process merchandise returns and exchanges.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Request information or assistance using paging systems.
- Resolve customer complaints.
- Sort, count, and wrap currency and coins.
- Weigh items sold by weight in order to determine prices.
- Calculate total payments received during a time period and reconcile this with total sales.
- Stock shelves, and mark prices on shelves and items.
- Complete additional duties as assigned by supervisor.
Barista
Specific duties may include but are not limited to any combination of the following:
- Greeting customers as they enter.
- Providing customers with drink menus and answering their questions regarding ingredients.
- Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
- Educating customers on our drinks menu.
- Making recommendations based on their preferences.
- Up-selling special items and taking orders.
- Prepare beverages following recipes.
- Serve beverages and prepared foods, if any*
- Receive and process payments (cash and credit cards).
- Keep the bar area clean.
- Maintain stock of clean mugs and plates.
- Check if brewing equipment operates properly and report any maintenance needs.
- Comply with health and safety regulations.
- Communicate customer feedback to managers and recommend new menu items.
- Complete additional duties as assigned by supervisor.
Front Desk Clerk
Must have the ability to perform all Desk Attendant functions including provide excellent service at the hotel front desk, performing all relevant functions including checking guests in and out, completing reservations, answering phones, and coordinating services for guests.
Specific duties may include but are not limited to any combination of the following:
- Assist guest through friendly interactions, answering questions, and completing tasks.
- Provide administrative, reception and program support to management and staff.
- Manage phone activity including providing general knowledge to callers.
- Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.
- Register and assign rooms to guests.
- Provide quotes for room rates and up-sell the guest when possible.
- Assist in coordinating the Front Desk and the Housekeeping Department.
- Verify that the correct charges and credits are posted to the corresponding guest folio.
- Collect payment for charges on the guest folio.
- Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
- Responds to guest inquiries.
- Resolves guest complaints within scope of authority, otherwise refer the matter to the management.
- Maintain awareness of safety issues and report them immediately to your manager.
- Performs such other related duties as directed or required.
English Required skills: Advance – Upper Intermediate (A, B+, B)
Start Date: May 7th – 15th, 2026
End Date: August 24th – September 1st, 2026
Housing Information
Housing assisted by: Employer
Type of housing: Dormitory
Cost Amount: $160 per student per week
Transportation details: Some housing options will be walking distance. If it is not walking distance participants may ride employee shuttle if not walking distance. Shuttle schedules are designed to ensure availability of transportation to their housing from their place of work for all work schedules
Cultural exchange activities:
Working at Mt. Rainier Guest Services offers a truly unique cultural exchange experience surrounded by the magnificent natural beauty of Mount Rainier National Park. During the summer season, you’ll have endless opportunities to explore and enjoy the park’s world-famous alpine scenery, peaceful forests, and wide variety of outdoor activities. While staying in Ashford, you can discover some of the region’s most spectacular mountain landscapes. Popular nearby sites include Paradise, known for its colorful wildflower meadows and dramatic glacier views; Sunrise, the highest point reachable by car and a favorite for its sweeping panoramic vistas; and the Grove of the Patriarchs, where ancient Douglas fir and cedar trees tower above the forest floor. You can also visit Narada Falls, a stunning two-tiered waterfall often wrapped in mist; Reflection Lakes, famous for their mirror-like views of Mount Rainier; and the historic Longmire District, a cultural center rich with early park history and scenic forest trails. Beyond the national park itself, you can enjoy nearby attractions such as the Mount Rainier Scenic Railroad, Alder Lake, the small mountain towns of Ashford and Eatonville, and cultural areas connected to the Nisqually Tribe, the Indigenous people historically tied to this land. Mount Rainier National Park covers more than 236,000 acres, most of which is protected wilderness. Scenic drives can be slow—about one hour per 30 miles—due to winding mountain roads and dramatic elevation changes, but the journey offers breathtaking views throughout. Each summer day brings new opportunities for adventure, cultural learning, and unforgettable experiences in nature and community.
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