Atlantic Palace & Flagship Resorts
(Super Premium Summer Job 2025)
Employer Name: Atlantic Palace
City: Atlantic City
States: New Jersey
Reference: https://youtu.be/9ble7cgjGlE?si=IrN7l4gs6bja01BD
Details
Position: Front Desk Agent- Atlantic Palace
Position Available: –
Hourly wage: $15.13 per hour
Tips: Minimal
Estimated hours per day: 32 Hours Effort, Attendance
Number of days per week: Varies
Job Prerequisites: Excellent customer service skills, with the ability to communicate clearly and professionally with guests, even in challenging situations. Expected to handle interactions with a wide range of guests, including some who may be impatient or upset; ability to remain calm, courteous, and solution-focused is essential. High level of English proficiency required; additional languages are a plus. Basic math skills and the ability to handle cash and electronic payments with accuracy. Must be able to work flexible hours, including nights, weekends, and peak days (Fridays, Saturdays, and Sundays). Comfortable working in a fast-paced, customer-focused environment, where handling multiple tasks efficiently is essential. Strong attention to detail and the ability to manage multiple tasks simultaneously, often under pressure. Must be able to stand throughout the entire shift with limited breaks
Job Description : As a Front Desk Agent, you will be the first point of contact for guests, responsible for creating a welcoming experience from check-in to check-out. Your key duties include greeting guests warmly, handling reservations, managing guest inquiries, and processing payments. You will also assist with any requests, provide information about the hotel and local attractions, and coordinate with housekeeping and maintenance teams to address guest needs promptly. This position requires excellent communication skills, as you will be interacting with a diverse range of guests daily. Attention to detail and strong organizational abilities are essential, as you will handle multiple tasks simultaneously, such as updating reservations and answering phones. Duties and Responsibilities: Greet guests with a welcoming attitude and assist with check-in/check-out processes. Handle reservations and inquiries, providing accurate information about rates, amenities, and availability. Process guest payments and maintain accurate records of transactions. Assist with guest requests and provide recommendations on local attractions, dining, and activities. Communicate guest needs to housekeeping, maintenance, and other departments as needed. Respond to guest complaints or concerns professionally, ensuring issues are resolved to enhance the guest experience. Keep the front desk area clean, organized, and stocked with necessary supplies.
English Required skills: Advanced (A, B+, B)
Start Date: May 12th – June 23rd, 2025
End Date: September 5th -7th, 2025
Housing Information
Housing assisted by: Employer/ Arrange Own
Housing Cost: $185 per student per week (If you prefer not to live on-site, you may find your own accommodations through trusted platforms).
Method of transportation from housing to work site: Walking
Additional housing features: The employer provides an on-site housing option within the hotel.
Transportation details: Atlantic City offers efficient transportation options that make it easy to navigate. Whether you choose the rapid jitney services, public buses, or enjoy a stroll on the boardwalk, no destination is too far away. Most locations can be reached within an hour on foot or a quick 20-minute bike ride from one end of the city to the other. This accessibility ensures that all the sights and amenities of Atlantic City are always within reach.
Why choose us?
Since 1991, Club Boardwalk Resorts has enriched lives by providing affordable, dream vacation opportunities to thousands of families. We believe that quality downtime should be honored and accessible, even amidst busy lifestyles. As one of the premier providers of vacation services in the Northeast, Club Boardwalk Resorts is a leader in Atlantic City’s hospitality sector, offering guests a variety of memorable experiences. The Flagship and Atlantic Palace properties are prominently located in the heart of Atlantic City’s vibrant and historic boardwalk area.
Cultural exchange activities
You will have frequent customer interaction and the opportunity to meet both local residents and tourists from across the U.S. and abroad (tourists primarily visit in spring and summer). Located steps from the ocean, casinos, and vibrant nightlife, Atlantic City is one of New Jersey’s top summer destinations along the Jersey Shore. Atlantic City offers excellent transportation options and hosts Work & Travel participants from around the world. Conveniently situated near major cities, it is just 2.5 hours from New York City, 1 hour from Philadelphia, and 3 hours from Washington, D.C. During your time off, enjoy world-class shopping, casinos, nightlife, and free weekly city events. Atlantic City’s proximity to iconic U.S. cities also gives participants the chance to explore famous attractions on their days off. Discover museums, historic sites, Lucy the Elephant, the Absecon Lighthouse, and America’s first boardwalk. Atlantic City is a dynamic city known for its iconic boardwalk, vibrant entertainment scene, and proximity to major cities like New York, Philadelphia, and Washington, D.C. As with many urban areas, it also faces socio-economic challenges in some neighborhoods. Participants should be comfortable with urban environments and open to experiencing a diverse cultural setting
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